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Step-by-Step Guide - Fast/Ultra-Fast (DC) Chargers

Before you begin, it’s useful to understand that while the steps for charging your EV are similar whether using AC (Alternating Current) or DC (Direct Current) chargers, there are some differences in the way the chargers work.

DC chargers deliver power directly to the battery, enabling much faster charging rates, ideal for quickly replenishing your battery during long trips. AC chargers, meanwhile, utilize the car’s onboard conversion hardware to charge more slowly, which can be more convenient for overnight charging and typically consumes less energy.

 

How to Charge Your EV at Allego Stations Using DC Chargers

DC chargers, often equipped with CCS connectors, provide much faster charging speeds, perfect for quick top-ups during long trips. Follow these steps to charge efficiently:

1. Prepare Your EV:

Ensure your vehicle is positioned so that the charging socket is accessible to the charging point. Ensure that the charging port is open, and your vehicle is turned off before connecting to the charger.

2. Connect the Charger:

Plug the charging cable from the station into your EV’s charging port.

3. Authenticate Your Session:

Tap your payment method (debit/credit card, contactless, or charging card) on the charger, or authenticate via the Smoov app, following any on-screen prompts.

4. Start Charging:

Once authenticated, the charging will begin automatically.

5. Monitor Your Charge (optional):

Monitor the charging status through the charger’s detailed feedback display,  the vehicle’s driver instrument display, or via the Smoov app.

6. End the Session:

Press the stop button on the charger or end the session through the Smoov app. Authenticate the end of the session if required.

7. Disconnect and Store the Cable:

Safely unplug the cable from your vehicle and return it to the station.

These steps ensure a quick and effective charging experience at Allego’s fast and ultra-fast DC charging stations.

To facilitate quick and convenient charging sessions, we recommend downloading the Smoov app here.